The New season is upon us.

 

Week 4

We are delivering to all areas now. A good selection of wildflowers, strawberries and hardy herbs.

We have posted this before but it may be of use to our newer customers.

The method behind our madness…
We’ve sent this out before but for some of the newer customers and as a refresher it probably doesn’t hurt to explain how we work.

The Web Shop
The web shop opens on a Friday lunchtime(ish) The reason it isn’t open all week is because we have to move plants around the nursery. To fill in gaps and to put new stock down. Our system is then updated so that our staff can find the relevant plant in the relevant location. Once this is completed we can then open the web shop.

 

Availability
The web shop is a live stock shop. If you can’t see it we have either sold out or its not available at that moment. We do operate on a first come first served basis generally. Obviously this means the earlier you put your order in, the greater choice you will have.

Delivery order cut off time
We close the web shop for delivery orders on a Monday at 12 noon. We have to do this for a few reasons. Any order outside of our delivery area has to go onother transport companies. They have given us a cut off of 12 noon as well. They generally collect on a Tuesday. We currently deliver around 90% of our own trolleys. This gives us 4 days to get them despatched. So we have to get as many out as we can from Tuesday onwards. Monday and Tuesday are therefore our busiest days.
Collections in the height of season are sometimes moved to Wednesday onwards. This is due to the sheer bottleneck that happens on a Tuesday. Its not us being awkward its just what we have to do!

Generally we delivery to North and South London and on Tuesday/Wednesday. The Midlands is mainly on a Wednesday. Norfolk is towards the end of the week. Its not set in stone as it depends on who has ordered that week. Its is a great help if you are in London to get your order in as early as possible.

Delivery.
We load all the trolleys on the morning of delivery. This ensures that most of our trolleys are delivered within 6 hours of leaving our nursery.